Resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to support@plugchoice.com if you have any further questions or if you’re still seeing any unexpected behaviour
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Identified
We have identified the issue and are working on a fix. We’ll update you here as soon as we have more information.
Investigating
We're seeing issues with Authentication where some customers may be unable to log in to the Web Portal or App. Existing sessions are not affected. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
